Event ticket refund and exchange policies can vary by venue, event, and event organizer. Please familiarize yourself with the ticket policies for Ship & Plough Tavern before purchasing your tickets. By purchasing tickets, you agree to our terms and conditions. CLICK HERE to view upcoming events.

We have a firm NO REFUNDS/NO EXCHANGES policy. Once tickets are purchased – either through our website or in person – they become the responsibility of the purchaser. If the purchaser can’t attend the event, for any reason, the responsibility is on the purchaser to resell the tickets or gift them to someone who can use them. 

In the event a show is postponed and rescheduled, for whatever reason, no refunds or exchanges will be offered. If the purchaser can’t attend the event on the rescheduled date, the responsibility remains on the purchaser to resell the tickets or gift them to someone who can use them.

In the event a show is cancelled and not rescheduled, for whatever reason, refunds or exchanges may be accommodated. Requests will be reviewed and considered on a case-by-case basis. Please email all requests to info@shipandplough.ca. If a refund is approved, applicable taxes, online fees, and service charges may be withheld from the amount refunded. If an exchange is approved, the tickets purchased may be exchanged for tickets of equal or lesser value.